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Strategies, data and hands-on know-how around AI-powered comment management, moderation and social media performance.

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Increase social media engagement 10x with follow-up questions in every comment replyIncrease social media engagement: replies bring 21% more engagement (Buffer 2026), questions 36.7% more comments. How follow-up questions took a brand to 10x.↗ read more

Negative App Reviews: How to Turn 1-Star Reviews into 5-Star Fans70% of users change their rating after a real developer response. The 4-step framework for App Store and Google Play, with AI automation.↗ read more

Like Instagram comments via API: Finally possible – here's how (April 2026)On April 22, 2026 Meta enabled liking Instagram comments via the official API. What changes, which tools already support it, and how you can use it.↗ read more

Automate app reviews with AI: App Store + Google Play from one dashboardTwo stores, two logins, 20 languages: how to automate app reviews with AI replies, sentiment prioritization and brand voice training in one tool.↗ read more

Responding to App Store reviews: Why every reply raises your rating79% of users check app ratings before downloading. Developer responses raise ratings by +0.7 stars on average. Here is how to respond to App Store reviews.↗ read more

When you hide a comment on Facebook, who can see it? (as of 2026)Only the commenter and their Facebook friends still see a hidden comment. Nobody else does, and no one is notified. Plus: how to hide comments under ads.↗ read more

Measuring ROAS through comment management: how attribution worksCalculating ROAS is not enough. You need to know how much your comment management contributes. A/B test framework, UTM tracking in detail.↗ read more

The 7 Comment KPIs No Social Media Manager TracksReach and likes are not enough. These 7 comment metrics directly affect your ROAS, and 90% of people do not measure them.↗ read more

AI Comment Replies vs. Instagram Bots: The Important DifferenceInstagram bots risk shadowbans and account suspension. AI-powered comment tools work via the official API and learn from your brand history.↗ read more

Why You Should Respond to Every Google Review (with AI Help)97% of consumers read responses to reviews. Customers spend 49% more at businesses that respond to reviews. Here is how you automate it with AI.↗ read more

Community Management Is Not Support – It Is Sales73% of customers buy from a competitor when brands do not respond. Why community management is your strongest sales channel.↗ read more

Delete or hide comments: When auto-hide harms the algorithmHiding all negative comments sounds tempting, but it harms your ROAS. When Auto-Hide helps, when it hurts the algorithm ❯↗ read more

8 Channels, One Dashboard: How to Keep Track of Every Social Media CommentFacebook, Instagram, TikTok, LinkedIn, YouTube, Google reviews, App Store and Google Play: all comments in one dashboard. A practical guide.↗ read more

300 → 3,000 comments per day: When do you need automation?20 to 30 seconds per comment, 300 a day = 2.5 hours. When does automation pay off? ROI math, practical examples and the tipping point for your team.↗ read more

Optimizing Social Proof on Ads: How Comments Boost Your ROAS30% of ad comments are negative. Active management can increase ROAS by up to 109%. This is how you use social proof for better ads.↗ read more

Maximize Instagram engagement: Tips from CEO Adam MosseriInstagram CEO Adam Mosseri advises tracking a post's insights for at least two weeks. Plus: how replient.ai automates your comment management.↗ read more

Why every unanswered comment costs you revenue73% of consumers buy from competitors when brands don't respond. This is how you protect your ROAS through active comment management.↗ read more

The Comment Box Is Your Sales Conversation: Why Performance Marketers Underestimate It34.7% of ad comments contain purchase intent. If you ignore the comment section, you give away conversions. How to use comments as a sales channel.↗ read more

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