comment.
like you never sleep
The AI-powered social media comment manager that saves you hours
no credit card | 100% risk-free
Trusted by leading brands
With replient we managed to save 0,5 employees on comment management.
Time saved
on comment
management
Time to
answer 300+
comments daily
Answer comments from all your
social media platforms
Engagement is broken
💬 Drowning in comments
👎 Negative feedback going unanswered
⏳ Spending too much time managing social interactions
Let's fix it
All your social media comment communication managed by AI in one app.
no credit card | 100% risk-free
Trusted by 900+ businesses
🤳🏼 Central Comment Dashboard
Engage on social media comments in one central dashboard
Manage all your social media communication in one place. Respond, like, hide or automate all comments across Facebook, Instagram, TikTok, LinkedIn, YouTube and Google Reviews without leaving replient.ai.
❌ Hide Spam
🛡️ Protect Your Brand
Protect your brand‘s reputation with 24/7 AI moderation
💸 Boost Sales
⏰ Answer In Time
Increase engagement with your community on scale
Every customer interaction is a chance to boost sales, improve ROAS and enhance engagement rate on your social media profiles. With replient you can do this by focusing on your business while saving time and money.
replient.ai's amazing features
Manage all your channels
Monitor and respond to comments across Facebook, Instagram, TikTok, LinkedIn, YouTube and Google Reviews in one dashboard – no more switching between platforms or missing important interactions.
Grow your engagement
Boost visibility and increase ROAS with AI-powered replies that keep conversations going, improving your ad relevance score and reducing cost per conversion.
One-click answering
Speed up responses with AI-generated, brand-aligned replies that answer customer inquiries in just one click – whether it’s pricing, shipping, or product details.
Individual automations
Choose from over 100 custom workflows that auto-hide spam, respond to FAQs, and notify your team when high-value leads comment – so you never miss a sales opportunity.
Learning based on historic interactions
replient.ai learns from your historic responses on social media and fetches live product prices and promotions from your website, ensuring every response is accurate, up-to-date, and tailored to boost conversions. Just connect your website and our AI will get to work!
Sentiment and tagging analysis
replient.ai analyzes the sentiment of incoming comments and tags them accordingly, allowing for more nuanced responses and detailed customer insights.
Multilingual support
Automatically engage with customers in multiple languages, expanding your brand’s reach and ensuring effective communication with a global audience.
🧑🤝🧑 About us
Every comment matters - we ensure the right response
Since the end of 2023, we have been helping brands elevate their social media interactions to the next level.
Whether you’re a start-up or an established brand, we understand the importance of staying on top of things and managing customer communication efficiently, freeing up your time for more important tasks.
Our team leverages cutting-edge technology and years of experience in marketing and advertising to optimally support your brand.
Case Studies
How do you use replient?
replient uses your previous comments to provide customized, brand-consistent response suggestions for social media comments in real time. We use historical Facebook comments, website information and additional documents to optimise comment quality:
- 1. past comments
- 2. website data
- 3. documents
- replient ready for use
Analysis of all past comments for machine learning
In the first step of the onboarding process, replient saves all historical comments and responses from the brand’s social media channels. This also includes the management of user interactions, such as hiding negative reactions or liking comments. This collected data serves as the basis for the AI-based learning model, which learns from these interactions and optimizes future responses to ensure a coherent and effective communication strategy.
Analysis of all your website data
By adding domains, replient is able to automatically read content from the brand’s website. This includes current information, blog posts, product pages and other relevant content. This data is used to generate accurate and informed responses to customer comments. Furthermore, replient can send users further links if this is helpful for communication.
Expanding the knowledge base with documentation
Uploading PDFs and other file formats allows replient to develop a deeper understanding of the brand’s product or service. In particular, FAQ documents and other informative resources serve as the basis for training the AI to ensure that the answers generated are both accurate and helpful.
Ready to generate answers on autopilot
After completing the onboarding steps, replient is ready for use. The software can respond intelligently and efficiently to customer comments in order to increase customer satisfaction and strengthen the brand’s online presence.
In addition, replient offers flexible handling of comment publishing: in automatic mode, the generated reply suggestions are posted directly, while in manual mode, comments can be pre-checked and approved with just one click. This flexibility ensures that brand communication is both efficient and controlled.
How does replient's AI-based learning actually work?
replient uses machine learning to learn from historical comments, responses and user interactions. The software analyses this data to identify patterns and contexts that can be used for future responses. This continuously improves the quality and relevance of the automated responses over time.
Can I choose whether replies are published automatically or manually?
Yes, replient offers the flexibility to reply directly in automatic mode or to check the generated replies in advance in manual mode and then publish them manually. This gives you full control over the communication and ensures that all responses meet your standards.
How is replient.ai maintaining brand voice?
replient is programmed to maintain the brand voice and corporate identity (CI) of your brand in all responses. The software learns from the historical data and documents provided during onboarding to ensure a consistent communication style.
What happens, if replient.ai doesn't know the answer to the question in the comment?
If replient encounters a comment or enquiry for which no suitable answer can be found, the user has the option of intervening manually and formulating a suitable answer. In automatic mode, replient refers the user to write a personal message with the request. This ensures that all customer enquiries are answered professionally and appropriately, even if they lie outside the AI’s previous area of experience.
Ready to save time?
Start your free 50-comment trial and save up to 80% time on comment management!
no credit card | 100% risk-free