Manage all social media engagement with AI
- Automatically interact with comments in one central hub
- Hide negative comments and harmful comments
- Never let customers waiting with 24/7 availability
- Increase engagement rate, boost sales & enhance ROAS
No credit card required | 100% risk-free
Brands that handle all of their social media comments via replient:
🤳🏼 Central Comment Dashboard
Engage on social media comments in one central dashboard
❌ Hide Spam
🛡️ Protect Your Brand
Protect your brand‘s reputation with 24/7 AI moderation
💸 Boost Sales
⏰ Answer In Time
Increase engagement with your community on scale
Every customer interaction is a chance to boost sales, improve ROAS and enhance engagement rate on your social media profiles. With replient you can do this by focusing on your business while saving time and money.
Test replient here:
All of replient‘s amazing features
AI-Driven Responses
Automatically engage with social media comments using AI-powered replies that answer exactly like you would.
Sentiment Analysis
replient analyzes the sentiment of incoming comments and tags them accordingly, allowing for more nuanced responses and detailed customer insights.
100% Brand Voice
Maintains your brand’s voice across all channels by learning from all your historical responses as well as your website, ensuring that all replies align with your brand’s style.
Multilingual Support
Automatically engage with customers in multiple languages, expanding your brand’s reach and ensuring effective communication with a global audience.
Scalable Management
Manage thousands of comments across all your social media accounts from a single platform, making it easy to scale your business without more time or support cost.
Custom Automations
Choose whether replies are published automatically or require manual approval, providing flexibility and control over your social media interactions with custom automations.
Why you will love replient
“As the head of an e-commerce business, managing the flood of comments on our social media ads was overwhelming. replient has been a game-changer for us. It not only handles all the incoming comments but also analyses our website and past comments to have an insane knowledge base of our brand. What used to take hours now happens automatically, and I can finally focus on growing our business rather than putting out fires online.
Mario Hofer
Purolex GmbH
“With replient in place we have a strong tool in hand that helps us manage our social media ads comments in no time. It runs in the background 24/7 and hides spam comments and protects our community. Also it helps out customers instantly if they have questions about our services, which boosts our ROI on social media. Together with a platform to handle all social media comments in one place it is our go-to tool for social community management.”
Georg Pichler
BioFerdl GmbH
“As an influencer, staying on top of my social media comments is crucial for engagement, but it was taking up way too much of my time. Since using replient, I’ve seen my engagement rate skyrocket! The AI quickly responds to my followers, keeping the conversation going even when I’m offline. The best part is that it feels like I’m the one replying—my brand’s personality shines through in every response. This has not only saved me hours each day but has also helped me build a stronger connection with my audience”
Georg Pichler
CEO BioFerdl
“As a small business owner, I don’t have the resources to hire a dedicated social media manager. replient has been a lifesaver! It handles all the comments on my social media pages, and the automated responses are surprisingly accurate. I love that I can set it to approve replies before they go live, giving me peace of mind.”
Mario Jakobi
JP Trade GmbH
“Maintaining a consistent brand voice across multiple channels was a challenge for our large corporation. replient has taken that burden off our shoulders. The AI learns from our historical data and ensures that every response aligns with our corporate values. It’s reassuring to know that our brand’s voice is always protected, even during high-traffic periods.”
Georg Pichler
CEO BioFerdl
“We manage social media for several clients, and keeping up with comments was always a pain point. replient has streamlined our operations, allowing us to handle more clients without increasing our team. The multilingual support is a huge plus for our international clients, and the ability to manage everything from one hub is invaluable.”
Harald Gumpenberger
Corporate Image Consulting
Pricing
Save yourself 1-2 support employees and get replient.
Looking for a free plan?
Lite
Use all the functions of replient at a favourable entry-level price. Automate comment management for your brand now!
only 0,03€ per comment
39$/month excl. VAT
- 50 comments per day
- 2 brands
- Website-Learning
- Smart Automations
- Tagging and Sentiment-Analysis
- Training with historical comment analysis
Plan for beginners
Empfohlen
Pro
Use replient for your established business and give your response times and response quality a level-up!
only 0,02€ per comment
129$/month excl. VAT
- 200 comments per day
- 5 brands
- Website-Learning
- Smart Automations
- Tagging and Sentiment-Analysis
- Training with historical comment analysis
Plan for established brands
Enterprise
You manage several brands and take care of customer support. Automate comment management for you now!
contact us for a quote
custom pricing
- more than 200 comments per day
- unlimited brands
- Website-Learning
- Smart Automations
- Tagging and Sentiment-Analysis
- Training with historical comment analysis
- Priority Support
Plan for agencies
Free · 0 €/month
Try replient on 50 comments for free! Those 50 comments are free in each of our plans & you can then upgrade to the next plan at any time.
- 50 comments one-time
- 1 brand
- Knowledge-base learning
- No credit card required
🧑🤝🧑 About us
Every Comment Matters – We Ensure the Right Response
Since the end of 2023, we have been helping brands elevate their social media interactions to the next level.
Whether you’re a start-up or an established brand, we understand the importance of staying on top of things and managing customer communication efficiently, freeing up your time for more important tasks.
Our team leverages cutting-edge technology and years of experience in marketing and advertising to optimally support your brand.
Case Studies
How do you use replient?
replient uses your previous comments to provide customized, brand-consistent response suggestions for social media comments in real time. We use historical Facebook comments, website information and additional documents to optimise comment quality:
- 1. past comments
- 2. website data
- 3. documents
- replient ready for use
Analysis of all past comments for machine learning
In the first step of the onboarding process, replient saves all historical comments and responses from the brand’s social media channels. This also includes the management of user interactions, such as hiding negative reactions or liking comments. This collected data serves as the basis for the AI-based learning model, which learns from these interactions and optimizes future responses to ensure a coherent and effective communication strategy.
Analysis of all your website data
By adding domains, replient is able to automatically read content from the brand’s website. This includes current information, blog posts, product pages and other relevant content. This data is used to generate accurate and informed responses to customer comments. Furthermore, replient can send users further links if this is helpful for communication.
Expanding the knowledge base with documentation
Uploading PDFs and other file formats allows replient to develop a deeper understanding of the brand’s product or service. In particular, FAQ documents and other informative resources serve as the basis for training the AI to ensure that the answers generated are both accurate and helpful.
Ready to generate answers on autopilot
After completing the onboarding steps, replient is ready for use. The software can respond intelligently and efficiently to customer comments in order to increase customer satisfaction and strengthen the brand’s online presence.
In addition, replient offers flexible handling of comment publishing: in automatic mode, the generated reply suggestions are posted directly, while in manual mode, comments can be pre-checked and approved with just one click. This flexibility ensures that brand communication is both efficient and controlled.
Which industries
benefit from replient?
replient can be used across all industries & our AI optimises the answer suggestions based on information provided via the website. Here are some industries where our software is already in use:
E-Commerce
Your advertising budget is “through the roof” and you are overwhelmed with incoming (sometimes negative) comments that influence the ROAS?
Tech
Your technical support enquiries are never-ending and you want to process customer questions and feedback automatically?
Agencies
Do you also provide your customers with customer support on social media and want to scale further without additional time and personnel costs?
Corporations
Is your brand communication & coherence important to you so that you always maintain the desired brand voice in every customer interaction?
Small businesses
Your social media channels may be small (but they are big) and you always want to respond to your customers quickly and efficiently?