replient.ai Privacy Policy

Introduction

Doppel N Marketing GmbH (“Replient.ai,” “we,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Service and any other referenced documents) explains how we collect, use, and disclose your personal data when you use our services, including but not limited to the Replient.ai platform, our website at www.replient.ai, and related subdomains (collectively, the “Service”).

This Privacy Policy applies to personal data that we process as a data controller. The term “personal data” refers to any information that relates to an identified or identifiable individual. This policy does not cover third-party websites or services you may access through our Service. We encourage you to review the privacy policies of those third-party providers separately.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these terms, please do not use our Service.

Contact Details of the Controller

Company Name: Doppel N Marketing GmbH
Company Registration Number: FN561604p
VAT Number: ATU77124602
Address: Derflerstraße 27/1, 4040 Lichtenberg, Austria
Email: office@replient.ai
Website: www.replient.ai

Information We Collect

1. Data You Provide to Us

We collect personal data that you provide to us directly, which may include:

• Full name

• Email address

• Job title

• Company name

• Phone number

• Social media username & profile URL

• Any other personal data you voluntarily share with us

2. Data Collected Automatically

We use various tracking technologies to collect information about how you interact with our Service. This may include:

• Device Information: IP address, device type, operating system, browser type

• Usage Data: Pages visited, time spent on pages, referral URLs

• Cookies & Tracking Technologies: We use cookies, pixels, beacons, and other tracking tools for analytics, personalization, and security purposes.

• Third-Party Tools: Google Analytics, Facebook Pixel, Hotjar, Leadfeader and similar tools to analyze user behavior.

Purpose of Data Collection

We use your personal data for the following purposes:

• To provide, operate, and improve our services

• To respond to customer inquiries and support requests

• To analyze trends and improve user experience

• To conduct marketing and retargeting campaigns

• To comply with legal obligations and prevent fraud

• To ensure security and technical functionality

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity: To provide services that you have requested

• Legitimate interests: To improve and secure our services

• Legal compliance: To meet regulatory obligations

• Consent: Where required, such as for marketing communications

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share data in the following circumstances:

1. Service Providers

We may share your data with trusted third-party service providers for:

• Hosting and data storage

• Customer support and communication tools

• Payment processing (Stripe)

• Analytics and tracking (Google Analytics, Posthog, Facebook Pixel)

2. Legal Compliance and Security

We may disclose your data if required by law, in response to valid legal requests, or to protect our rights and the safety of others.

3. Business Transfers

In the event of a merger, acquisition, or asset sale, personal data may be transferred to the new entity, subject to this Privacy Policy.

International Data Transfers

If you are located in the European Economic Area (EEA), your data may be transferred outside the EEA to countries that do not provide the same level of data protection. In such cases, we implement safeguards like Standard Contractual Clauses (SCCs) to ensure compliance with GDPR.

Your Rights

Under GDPR and other applicable laws, you have the following rights regarding your personal data:

• Right to access – Request a copy of the personal data we hold about you.

• Right to rectification – Correct inaccurate or incomplete personal data.

• Right to erasure (“Right to be Forgotten”) – Request deletion of your data.

• Right to restrict processing – Limit how we use your data.

• Right to data portability – Receive a structured, machine-readable copy of your data.

• Right to object – Opt-out of processing for certain purposes, including direct marketing.

• Right to withdraw consent – If processing is based on consent, you may withdraw it anytime.

To exercise your rights, contact us at privacy@replient.ai. We may require identity verification before fulfilling requests.

Cookies and Tracking Technologies

We use cookies to enhance user experience, track usage, and improve security. You can manage or disable cookies via your browser settings. Note that disabling cookies may impact Service functionality.

Data Security

The security of personal data is important to us. We take reasonable measures to protect personal data about you from unauthorized access or against loss, misuse or alteration by third parties. Despite these efforts to store personal data collected on and through the Service and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against, loss, misuse, or alteration by third parties.

Should despite of the security measures, a security breach occur that is likely to have negative effects on your privacy, we will inform you and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as possible.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. Users who opt into our communications will have their data stored until they opt out.

Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will indicate the latest revisions. Material changes will be communicated through notices on our website or via email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Doppel N Marketing GmbH
Address: Derflerstraße 27/1, 4040 Lichtenberg, Austria
Email: office@replient.ai
Website: www.replient.ai

We are committed to resolving privacy-related concerns promptly and in accordance with applicable laws.