Auto-hide negative comments
on social media

Toxic comments can harm your brand and ads

Negative and toxic comments can damage your brand image and drive away potential customers. Especially when running paid ads on social media, these comments can directly influence buying decisions and even attract more negativity.

With replient.ai, you stay in control of your social media comments – automatically, efficiently, and reliably.

How It Works: Automatically hide negative comments

With replient.ai, you can automatically hide inappropriate or negative comments before they can harm your brand. Our powerful automation system ensures that unwanted comments remain unseen.

Step-by-Step guide: setting up auto-hide automation in replient.ai

1. Access the automation settings

• Open the replient.ai dashboard and go to Automations.
• Click Add New Automation to create a new rule.

2. Define your conditions

• Name your rule, e.g., “Hide Negative Comments.”
• Set up conditions to filter out specific comment types, such as:
  
  • Against Brand – Comments attacking your brand.
  • Spam – Unrelated or promotional comments.
  • Complaint – Negative feedback or complaints.
• You can also specify certain keywords to trigger the automation for even more control.

3. Choose the action

• Decide what happens when a comment matches your conditions.
• Select “Hide Comment” to automatically make these comments invisible.

4. Save and activate the rule

• Click Save, and your automation will run in the background.
• From now on, negative comments will be detected and hidden in real-time.

Pro-Tipp: More control with AI-generated replies

Want to manually decide which comments to hide and which to respond to? Use our 1-Click replies. replient.ai provides smart, brand-friendly responses that you can send instantly with just one click.