replient.ai
DEEN
500+ brands · Instagram comments handled 24/7

The Instagram comment tool that replies in your brand voice.

replient is the Instagram comment tool that answers comments in your own brand voice - learned from your historical comment data. Save ~80% of your time, ship replies on autopilot or approve them yourself, and moderate spam and hate automatically. It's community management software that pulls every channel into one inbox, 24/7.

~80% less time spentTrained on your brand voiceAutopilot or approve-first
Comments
lena.kreativ2h

How long does shipping take? Want to order this right now 😍

Reply
248
max_unterwegs1h

Amazing product, highly recommend! 🙌

Reply
96
Auto-replied · replient.ai

Used by growing brands

Snocks
Fairment
Liebscher & Bracht
Zahnheld
Ecom House
OCEANSAPART
Dirk Kreuter
Health Routine

Live in minutes

From connect to autopilot in 3 steps

No agency, no tech skills – connect your account and replient.ai takes it from there.

Step 1: Connect your Instagram Business account

Link your Instagram Business account in minutes through the official Instagram Graph API - no scraping, no shady bots. You can connect Facebook, TikTok, YouTube and LinkedIn in the same inbox.

Step 2: Train your brand voice

replient learns your tone and brand voice from your historical comments. AI-assisted replies sound like you - your wording, your emojis, your style - not like a generic AI bot.

Step 3: Set your rules & approvals

Build simple if-then rules: auto-reply to recurring questions, auto-hide spam and hate, and get notified on sensitive comments with a ready-made suggestion. You decide what runs fully automated and what you approve first.

What replient.ai does for you

Your Instagram community management on autopilot

replient.ai replies in your brand voice, hides spam & hate and bundles everything in one inbox – so you save ~80% of your time on comment management.

9:41
Comments
anna.kreativ2h

Where can I order this? 😍

Reply
42
jonas_fit1h

Best product, highly recommend! 🙌

Reply
96
Liked the relevant ones

Your brand voice

AI replies that sound like you.

replient.ai learns from your historical Instagram comments: your tone, your wording, your emojis. Every reply sounds like your team – approve once, then it runs 24/7.

  • In your tone
  • In seconds
  • Approve or autopilot
9:41
Comments
deals_promo_995m

Check my profile for way better deals!! 🔗🔗🔗

Reply
anon_user_x8m

Absolute garbage, worst brand ever 🤮

Reply
lena.k12m

How long does shipping take?

Reply
12
🚫2 automatically hidden

24/7 moderation

Hate & spam? Automatically hidden.

replient.ai spots spam, hate and insults under your Instagram posts and ads in seconds – and hides them by your rules. At night, on weekends, always.

  • In under 3 seconds
  • By your rules
  • Protects your ads

DM automation

Turn comments into leads.

Someone comments “GUIDE” → the link lands automatically via DM. Collect emails, send discount codes and qualify inquiries – fully automated, while you sleep.

  • Keyword triggers
  • Runs 24/7
  • Leads & funnels

One inbox + AI analytics

Every channel. One inbox.

Instagram, Instagram, Facebook, TikTok, YouTube, LinkedIn and Google Reviews – all in one place, sorted by buying intent. The AI analytics show you at a glance what moves your community.

  • Every channel
  • Sorted by intent
  • AI analytics

Everything you need for Instagram comment management

Every channel, one inbox

Reply to Instagram comments together with Instagram, Facebook, TikTok, YouTube, LinkedIn and Google Reviews in one dashboard – no more platform switching.

Grow your engagement

Fast, on-brand replies boost interaction and reach of your Instagram posts and improve your ad relevance score.

1-click replies

AI-generated reply suggestions in your brand voice – review and post them with one click, straight from the inbox.

Custom automations

Over 100 if/then workflows: auto-answer questions, hide spam & hate, notify your team about important comments.

Learns from your replies

replient learns your brand voice from your historical comments and pulls current info from your website – every reply precise and on-brand.

Website learning

Sentiment & tagging analytics

replient detects the sentiment of every comment and tags it automatically (buying interest, complaint, spam …) – for sharper replies and real insights.

Multilingual support

Reply automatically in your community's language – in over 30 languages.

Automations with a safety net

Your Instagram comments on autopilot - or approve-first

Build simple if/then rules: auto-answer questions, hide spam & hate, route critical comments to your inbox for a manual reply. You decide what runs fully automated and what you approve yourself.

Approve instead of autopilot? Anything you don't automate stays in your inbox with a ready AI reply suggestion – you approve it with one click.

Your rules100+ ready-made workflows
IFComment is a question
THENSend AI reply automaticallyAuto-reply
IF🚫 SpamInsultHate
THENHide or delete commentHide
IFCritical comment
THENNotify & keep in inboxInbox

Your upside

Save ~80% of your time on comment management

Instead of typing out every reply by hand, replient handles the routine - and you keep full control over your community.

~80% less time spent replying to and moderating comments

You stay in control: switch to approve-first mode any time

Fully or partly automated - you decide which replies go out on their own

This is what it looks like in replient.ai

How replient replies to your Instagram comments

Real comment situations, answered in your brand voice - from the buying question to the hate comment.

InboxInstagram
Click a comment – replient shows you 3 AI reply suggestions in your brand voice.
InstagramFacebookOfficial partnership

Official Meta Business Partner

replient.ai is officially certified by Meta as a Business Partner for Instagram and Facebook – for secure, compliant and reliable comment & DM automation.

Official Meta Business PartnerVerified by Meta
Trusted & certifiedOfficially verified partner of Meta
Secure & compliantBuilt on Meta’s guidelines
Stable connectionReliable, official API integration
Built for growthScales right alongside your channels

Pricing

Every channel, one inbox - from $39/month

Reply to, moderate, and automate your Instagram comments and DMs starting on the lowest plan at $39 - cancel anytime, GDPR-compliant.

Lite

Use all core features of replient.ai at an affordable starter price. Automate comment management for your brand now!

39€−10% Discount
39€/ month excl. VAT
Start for free

Limits

  • 1,000 comments / monthA comment counts toward the limit as soon as the AI processes it (sentiment, tags, or reply). For DMs, every message for which an AI suggestion is generated counts.
  • 1 brandA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews, and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. This clean separation ensures the AI does not mix learnings between brands that are unrelated.

Features

  • Website learningreplient.ai reads your website and automatically learns your tone and product info.
  • Comment automationsAutomatic replies & workflows based on keywords, sentiment, or content.
  • Sentiment & LabelsEach comment is automatically categorized by sentiment and topics - perfect for filtering.
  • Bulk actionsReply to, like, or hide hundreds of comments based on tags or keywords with one click.
Plan for beginners
Recommended

Pro

Use replient.ai for your established business and level up your response times and reply quality! Automate your social media now!

129€−10% Discount
129€/ month excl. VAT
Start for free

Limits

  • 4,000 comments / monthA comment counts toward the limit as soon as the AI processes it (sentiment, tags, or reply). For DMs, every message for which an AI suggestion is generated counts.
  • 4BrandsA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews, and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. This clean separation ensures the AI does not mix learnings between brands that are unrelated.+0€
  • 0Team membersInvite colleagues - each with their own login. Roles & permissions per brand.+0€
  • 5.000ContactsFor each contact, replient.ai stores tags, custom fields, email addresses, and the full interaction history. With segments you can analyze this data selectively. You can unsubscribe contacts at any time.+0€

Features

  • All Lite features
  • Manage DMsReceive & reply to direct messages from Facebook & Instagram directly in replient.ai - with AI suggestions in a single view.
  • DM AutomationsVisual flow builder for automatic DM responses and lead capture.
  • Custom InstructionsGive replient.ai custom rules, tone guidelines, and FAQs in your own words.
  • Custom TagsDefine custom categories (e.g. 'Lead', 'Complaint') for better sorting.
Plan for established brands

Enterprise

Do you have hundreds of comments or manage multiple brands? Then the Enterprise Plan is perfect for you!

249€−10% Discount
249€/ month excl. VAT
Start for free

Limits

  • 10,000 comments / monthA comment counts toward the limit as soon as the AI processes it (sentiment, tags, or reply). For DMs, every message for which an AI suggestion is generated counts. Need more volume? Book a demo or contact us in the live chat - we will find the right setup together.
  • 10BrandsA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews, and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. This clean separation ensures the AI does not mix learnings between brands that are unrelated.+0€
  • 4Team membersInvite colleagues - each with their own login. Roles & permissions per brand.+0€
  • 10.000ContactsFor each contact, replient.ai stores tags, custom fields, email addresses, and the full interaction history. With segments you can analyze this data selectively. You can unsubscribe contacts at any time.+0€

Features

  • All Pro features
  • Roles & PermissionsGranular permissions per brand (Admin, Editor, Viewer).
  • Priority SupportFastest response via email & chat - usually under 4 hours on weekdays, with a guaranteed SLA.
Plan for agencies

What is a "brand"?

A brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews, and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. This clean separation ensures the AI does not mix learnings between brands that are unrelated. Per brand, the knowledge base, tone, automations, and statistics are managed separately.

Show plan comparison
Works with your platforms
InstagramFacebookTikTokYouTubeLinkedInGoogle ReviewsApp Store ReviewsGoogle Play Reviews

Security & trust

Secure, official and under your control

Official APIs

replient connects via the official platform APIs – no scraping, no passwords, fully within platform policies.

GDPR-compliant

EU data processing, hosting in Europe. Your comment and customer data stays protected and never trains public models.

You stay in control

Nothing is posted that you didn't allow. Automate only what you want – the rest waits with a ready suggestion in your inbox.

4.9 / 5 · OMR Reviews · 500+ brands
„Choosing replient.ai for our community management was the best decision. We now save 0.5 support FTEs.“
Johannes Kliesch

Johannes Kliesch

CEO & Founder, SNOCKS

Everything you need to know

Got questions? We're happy to help.

Contact us

Yes. replient replies to your Instagram comments automatically with AI - in your brand voice and around the clock. You use simple if-then rules to decide which comments (like recurring questions or FAQs) get answered on autopilot. Want more control? Switch to approve-first mode and review every reply before it posts.

You decide per rule. For sensitive or negative comments, replient notifies you and keeps them in your Open inbox with a ready-made suggestion, so you can respond quickly and thoughtfully. Clear spam, hate and abuse can be hidden or deleted automatically - the comment disappears from public view without you lifting a finger. Every comment is also tagged by sentiment (positive/negative/neutral) so you can filter critical interactions instantly.

No. replient learns your brand voice and tone from your historical comment data. The AI-assisted replies pick up your wording, your emojis and your style - they sound like your brand, not an interchangeable bot. You can review and fine-tune any reply before it posts.

Yes. replient works through the official Instagram Graph API - no scraping and no sharing your login password. Comment processing is GDPR-compliant. You stay on the safe side while replient posts on-brand replies, moderates comments, and hides spam.

Yes. Alongside Instagram, you can connect Facebook, TikTok, YouTube and LinkedIn. Every comment flows into a single, intent-sorted inbox - with AI analytics on response times and volume per channel. It's community management software that runs your entire social operation in one place. Note: DM automation is currently available for Instagram and Facebook.

Usually just a few minutes. You connect your Instagram Business account, let replient train your brand voice on past comments, and set your first automation rules. From there replient answers comments automatically or leaves them in your Open inbox for approval.

Yes. replient detects spam, hate and abuse and can hide or delete them automatically - you'll see it as a "Hidden" chip in the inbox. That protects your community and your brand voice without you moderating every comment by hand. Note: liking individual Instagram comments isn't supported by the Instagram API, so that stays manual.

Yes. Beyond comments, replient also handles DM automation on Instagram. A trigger keyword in a comment (like "GUIDE" or "INFO") fires an automatic message, opens the DM, and delivers your lead magnet - turning comments into new leads. Note: DM automation is currently available for Instagram and Facebook.

The Instagram comment tool for AI replies, moderation and DMs

The Instagram comment tool for AI replies, moderation and DMs

Grow on Instagram and you'll eventually drown in comments: buying questions, praise, FAQs, spam, and the occasional hate comment scattered under posts and Reels. replient is the Instagram comment tool that uses AI to reply for you - in your own brand voice, learned from your historical comment data. Automated replies either go out fully automated through if-then rules, or you approve them yourself in approve-first mode. That's how you save around 80% of your time while still responding around the clock.

replient's Instagram comment automation doesn't stop at replies. Spam, hate and abuse get hidden or deleted automatically, every comment is tagged by sentiment, and everything lands in a single inbox - together with Facebook, TikTok, YouTube and LinkedIn. As community management software, it turns four networks and Instagram into one workflow instead of five open tabs. DMs are covered too: a trigger keyword like "GUIDE" in a comment fires an automatic DM and delivers your lead magnet - turning engagement into leads.

Whether it's recurring customer questions, day-to-day community management, or moderation at scale, replient helps you manage, moderate and answer Instagram comments on-brand. You decide per rule what runs fully automated and what needs your approval, so automation never means losing control of your community voice.

Safety and compliance are built in. replient runs on the official Instagram Graph API - no scraping, no shared passwords, no bot workarounds - and processing is GDPR-compliant. Unlike a generic AI bot bolted onto your account, it's trained on your data to sound like you, so the replies your followers see are the ones you'd write yourself, only faster.

Want to turn comments and stories into DMs and leads automatically? Take a closer look at replient's Instagram & Facebook DM automation.

Automate your Instagram comments starting today

In your brand voice, 24/7, autopilot or approve-first - with ~80% less time spent. Connect your Instagram account and get going.

14-day free trial · official APIs · cancel anytime