replient.ai
DEEN
500+ brands · Instagram comments handled 24/7

The Instagram comment tool that replies in your brand voice.

replient is the Instagram comment tool that answers comments in your own brand voice - learned from your historical comment data. Save ~80% of your time: rules reply automatically around the clock, you send everything else with one click from the inbox, and spam and hate get moderated automatically. It's community management software that pulls every channel into one inbox, 24/7.

~80% less time spentTrained on your brand voiceAutomatic or one click
Comments
lena.kreativ2h

How long does shipping take? Want to order this right now 😍

Reply
248
max_unterwegs1h

Amazing product, highly recommend! 🙌

Reply
96
Auto-replied · replient.ai

Used by growing brands

Snocks
fonio.ai
HOLY
Fairment
Liebscher & Bracht
Zahnheld
Ecom House
OCEANSAPART
Dirk Kreuter
Health Routine
everydays
DJ Ötzi

Live in minutes

From connect to autopilot in 3 steps

No agency, no tech skills – connect your account and replient.ai takes it from there.

Step 1: Connect your Instagram Business account

Link your Instagram Business account in minutes through the official Instagram Graph API - no scraping, no shady bots. You can connect Facebook, TikTok, YouTube and LinkedIn in the same inbox.

Step 2: Train your brand voice

replient learns your tone and brand voice from your historical comments. AI-assisted replies sound like you - your wording, your emojis, your style - not like a generic AI bot.

Step 3: Set up your automations

Build simple if-then rules: auto-reply to recurring questions, auto-hide spam and hate, and get notified on sensitive comments with a ready-made suggestion. Anything no rule handles waits in your inbox with an AI suggestion you send in one click.

What replient.ai does for you

Your Instagram community management on autopilot

replient.ai replies in your brand voice, hides or deletes spam & hate and bundles everything in one inbox – so you save ~80% of your time on comment management.

9:41
Comments
anna.kreativ2h

Where can I order this? 😍

Reply
42
jonas_fit1h

Best product, highly recommend! 🙌

Reply
96
Liked the relevant ones

Your brand voice

AI replies that sound like you.

replient.ai learns from your historical Instagram comments: your tone, your wording, your emojis. Every reply sounds like your team – approve once, then it runs 24/7.

  • In your tone
  • In seconds
  • Approve or autopilot
9:41
Comments
deals_promo_995m

Check my profile for way better deals!! 🔗🔗🔗

Reply
anon_user_x8m

Absolute garbage, worst brand ever 🤮

Reply
lena.k12m

How long does shipping take?

Reply
12
🚫2 automatically hidden

24/7 moderation

Hate & spam? Automatically hidden.

replient.ai spots spam, hate and insults under your Instagram posts and ads in seconds – and hides them by your rules. At night, on weekends, always.

  • In under 3 seconds
  • By your rules
  • Protects your ads

DM automation

Turn comments into leads.

Someone comments “GUIDE” → the link lands automatically via DM. Collect emails, send discount codes and qualify inquiries – fully automated, while you sleep.

  • Keyword triggers
  • Runs 24/7
  • Leads & funnels

One inbox + AI analytics

Every channel. One inbox.

Instagram, Facebook, TikTok, YouTube, LinkedIn and Google Reviews – all in one place, sorted by buying intent. The AI analytics show you at a glance what moves your community.

  • Every channel
  • Sorted by intent
  • AI analytics

Everything you need for Instagram comment management

Every channel, one inbox

Reply to Instagram comments together with Facebook, TikTok, YouTube, LinkedIn and Google Reviews in one dashboard – no more platform switching.

Grow your engagement

Fast, on-brand replies boost interaction and reach of your Instagram posts and improve your ad relevance score.

1-click replies

AI-generated reply suggestions in your brand voice – review and post them with one click, straight from the inbox.

Custom automations

55+ if/then templates: auto-answer questions, hide or delete spam & hate, notify your team about important comments.

Learns from your replies

replient learns your brand voice from your historical comments and pulls current info from your website – every reply precise and on-brand.

Website learning

Sentiment & tagging analytics

replient detects the sentiment of every comment and tags it automatically (buying interest, complaint, spam …) – for sharper replies and real insights.

Multilingual support

Reply automatically in your community's language – in all languages and dialects the AI understands.

Automations with a safety net

Your Instagram comments, automatic - or one click away

Build simple if/then rules: auto-answer questions, hide or delete spam & hate, route critical comments to your inbox for a manual reply. You decide what runs fully automated and what you approve yourself.

Approve instead of autopilot? Anything you don't automate stays in your inbox with a ready AI reply suggestion – you approve it with one click.

Your rules55+ ready-made templates
IFComment is a question
THENSend AI reply automaticallyAuto-reply
IF🚫 SpamInsultHate
THENHide or delete commentHide
IFCritical comment
THENNotify & keep in inboxInbox

Your upside

Save ~80% of your time on comment management

Instead of typing out every reply by hand, replient handles the routine - and you keep full control over your community.

~80% less time spent replying to and moderating comments

You stay in control: anything no rule handles, you send with one click from the inbox

Fully or partly automated - you decide which replies go out on their own

This is what it looks like in replient.ai

How replient replies to your Instagram comments

Real comment situations, answered in your brand voice - from the buying question to the hate comment.

InboxInstagram
Click a comment – replient shows you 3 AI reply suggestions in your brand voice.
InstagramFacebookOfficial partnership

Official Meta Business Partner

replient.ai is officially certified by Meta as a Business Partner for Instagram and Facebook – for secure, compliant and reliable comment & DM automation.

Official Meta Business PartnerVerified by Meta
Trusted & certifiedOfficially verified partner of Meta
Secure & compliantBuilt on Meta’s guidelines
Stable connectionReliable, official API integration
Built for growthScales right alongside your channels

Pricing

Every channel, one inbox - from €39/month

Reply to, moderate, and automate your Instagram comments starting on the lowest plan at €39, with DMs and DM automation from Pro - cancel anytime, GDPR-compliant.

Lite

To get started: AI comment management for one brand.

€39−8%
€39/ month

billed monthly · excl. VAT

Start free trial

Limits

  • 1,000 credits / monthA comment costs 0.1 credit, or 1 credit with an AI reply draft. An AI reply to a DM costs 1 credit. Automation steps without AI are free. Plan credits renew every month.
  • 1 brandA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store, Google Play and Google Reviews. Each extra brand costs €15 per month (from Pro).

Features

  • AI training on your websitereplient.ai reads your website and learns your tone and product info, no manual training needed.
  • Comment automationsAutomatic replies and workflows for comments, triggered by keywords, sentiment or content.
  • Sentiment & tagsEvery comment is automatically sorted by sentiment (positive, neutral, negative) and topics such as "Question" or "Complaint".
  • Bulk actionsReply to, like or hide hundreds of comments by tag or keyword in one click.
Plan for beginners

Business

For teams and agencies with several brands.

€249−10%
€249/ month

billed monthly · excl. VAT

Start free trial

Limits

  • 10,000credits / monthA comment costs 0.1 credit, or 1 credit with an AI reply draft. An AI reply to a DM costs 1 credit. Automation steps without AI are free. Plan credits renew every month.
  • 10BrandsA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store, Google Play and Google Reviews. Each extra brand costs €15 per month (from Pro).+€0
  • 4Team seatsTeam members with their own login. On Pro you add seats as needed, Business includes 4. Each extra seat costs €15 per month.+€0
  • Unlimited contactsEveryone who comments or writes becomes a contact with their history, tags and notes. There is no contact limit.

Features

  • Everything in Pro, plus:
  • Handling-time analyticsSee how long your team takes to answer, per agent, channel and brand.
  • Post content analysisThe AI reads the post a comment sits under, so the reply matches the topic. Optional, 2 credits per post.
  • Remove link brandingShortened links in replies run over your own domain instead of the replient.ai branding.
  • Priority supportYour tickets are answered first, with a guaranteed first response.
Plan for teams & agencies

Enterprise

For high volumes, custom models and contractual commitments.

Credits as needed, also above 50,000 · Brands and team seats as needed · Unlimited contacts

  • Dedicated account manager
  • Onboarding & live setup callsWe set up your comment and DM flows with you and train your team.
  • Custom AI models & prompts
  • Payment by invoice
  • Single sign-on (SSO)
  • Security review & custom DPA
On request

Custom offer

Book a call

What is a "brand"?

A brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. Knowledge base, tone, automations and statistics are managed separately per brand, so the AI never mixes learnings between brands.

Show plan comparison
Works with your platforms
InstagramFacebookTikTokYouTubeLinkedInGoogle ReviewsApp Store ReviewsGoogle Play Reviews

Security & trust

Secure, official and under your control

Official APIs

replient connects via the official platform APIs – no scraping, no passwords, fully within platform policies.

GDPR-compliant

EU data processing, hosting in Europe. Your comment and customer data stays protected and never trains public models.

You stay in control

Nothing is posted that you didn't allow. Automate only what you want – the rest waits with a ready suggestion in your inbox.

4.9 / 5 · OMR Reviews · 500+ brands
„Choosing replient.ai for our community management was the best decision. We now save 0.5 support FTEs.“
Johannes Kliesch

Johannes Kliesch

CEO & Founder, SNOCKS

Everything you need to know

Got questions? We're happy to help.

Contact us

Yes. replient replies to your Instagram comments automatically with AI - in your brand voice and around the clock. You use simple if-then rules to decide which comments (like recurring questions or FAQs) get answered on autopilot. There is no separate approval mode: anything no rule answers waits in your inbox with ready AI reply suggestions, and you send the right one with a single click.

You decide per rule. For sensitive or negative comments, replient notifies you and keeps them in your Open inbox with a ready-made suggestion, so you can respond quickly and thoughtfully. Clear spam, hate and abuse can be hidden or deleted automatically - the comment disappears from public view without you lifting a finger. Every comment is also tagged by sentiment (positive/negative/neutral) so you can filter critical interactions instantly.

No. replient learns your brand voice and tone from your historical comment data. The AI-assisted replies pick up your wording, your emojis and your style - they sound like your brand, not an interchangeable bot. You can review and fine-tune any reply before it posts.

Yes. replient works through the official Instagram Graph API - no scraping and no sharing your login password. Comment processing is GDPR-compliant. You stay on the safe side while replient posts on-brand replies, moderates comments, and hides spam.

Yes. Alongside Instagram, you can connect Facebook, TikTok, YouTube and LinkedIn. Every comment flows into a single, intent-sorted inbox - with AI analytics on response times and volume per channel. It's community management software that runs your entire social operation in one place. Note: DM automation is currently available for Instagram and Facebook.

Usually just a few minutes. You connect your Instagram Business account, let replient train your brand voice on past comments, and set your first automation rules. From there replient.ai answers comments automatically by rule or keeps them in your Open inbox with an AI suggestion ready to send.

Yes. replient detects spam, hate and abuse and can hide or delete them automatically - you'll see it as a "Hidden" chip in the inbox. That protects your community and your brand voice without you moderating every comment by hand. Note: replient can only like Instagram comments if your Instagram account is connected via Facebook - with Instagram login, the API doesn't allow it.

Yes. Beyond comments, replient also handles DM automation on Instagram. A trigger keyword in a comment (like "GUIDE" or "INFO") fires an automatic message, opens the DM, and delivers your lead magnet - turning comments into new leads. Note: DM automation is currently available for Instagram and Facebook.

The Instagram comment tool for AI replies, moderation and DMs

The Instagram comment tool for AI replies, moderation and DMs

Grow on Instagram and you'll eventually drown in comments: buying questions, praise, FAQs, spam, and the occasional hate comment scattered under posts and Reels. replient is the Instagram comment tool that uses AI to reply for you - in your own brand voice, learned from your historical comment data. Replies either go out fully automated through if-then rules, or you send the AI suggestion yourself with one click from the inbox. That's how you save around 80% of your time while still responding around the clock.

replient's Instagram comment automation doesn't stop at replies. Spam, hate and abuse get hidden or deleted automatically, every comment is tagged by sentiment, and everything lands in a single inbox - together with Facebook, TikTok, YouTube and LinkedIn. As community management software, it turns four networks and Instagram into one workflow instead of five open tabs. DMs are covered too: a trigger keyword like "GUIDE" in a comment fires an automatic DM and delivers your lead magnet - turning engagement into leads.

Whether it's recurring customer questions, day-to-day community management, or moderation at scale, replient helps you manage, moderate and answer Instagram comments on-brand. You decide per rule what runs fully automated and what you send yourself with one click, so automation never means losing control of your community voice.

Safety and compliance are built in. replient runs on the official Instagram Graph API - no scraping, no shared passwords, no bot workarounds - and processing is GDPR-compliant. Unlike a generic AI bot bolted onto your account, it's trained on your data to sound like you, so the replies your followers see are the ones you'd write yourself, only faster.

Want to turn comments and stories into DMs and leads automatically? Take a closer look at replient's Instagram & Facebook DM automation.

Automate your Instagram comments starting today

In your brand voice, 24/7, automatic by rule or one click from the inbox - with ~80% less time spent. Connect your Instagram account and get going.

14-day free trial · official APIs · cancel anytime