replient.ai
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App Store500+ brands · app reviews answered 24/7

Respond to App Store reviews – with AI.

replient.ai connects to your iOS app through the official App Store Connect API, writes every developer response in your brand voice and keeps your reviews answered 24/7. Reply in seconds instead of hours – on autopilot or with approval.

100% response rate~80% time savedOfficial App Store Connect API
App StoreRatings & Rev…More info

Ratings & Reviews

4,8

out of 5

12,480 ratings

Most helpful first

Finally just right

2 days ago · Julia_87

I use the app every day for my to-dos and it just runs smoothly. The new widget view is exactly what I was missing. Highly recommend!

Developer responsejust nowreplient.ai

Answered automatically

Very good, small wishes

5 days ago · Sandra K.

Solid and clear overall – the sync between iPhone and iPad could be a bit faster.

Trusted by growing brands

Snocks
Fairment
Liebscher & Bracht
Zahnheld
Ecom House
OCEANSAPART
Dirk Kreuter
Health Routine

Up and running in minutes

From connect to autopilot in 3 steps

No agency, no technical know-how – connect your app through App Store Connect and replient.ai takes care of the rest.

Schritt 1: Connect App Store Connect

Connect your app through the official App Store Connect API – no scraping, no shared passwords. All existing reviews of your iOS app are imported automatically.

Schritt 2: Train your brand voice

replient.ai learns the right tone from your past developer responses and your website. Every suggested reply sounds like your team right away – not like generic AI.

Schritt 3: Set your automation rules

You decide what runs automatically: 5-star reviews get an instant reply, while critical ones stay in your inbox with a ready-made AI suggestion for your approval.

Here’s what replient.ai does for you

Your app review management on autopilot

replient.ai responds in your brand voice, prioritizes critical reviews and brings everything together in one inbox – so you save ~80% of your time on review management.

9:41
Inbox1
Done
App Store
Julia_872 days ago

Finally just right – I use the app every day and it just runs smoothly. The new widget view is exactly what I was missing!

💭 Feedback5★
Favorite reply

EditSend
Answered automatically

Brand voice

Match98%

Your brand voice

Replies in your brand voice

replient.ai learns from your past developer responses – your tone, your wording. Every reply to an App Store review sounds like it came from your team, in seconds instead of hours. You approve each one or let it run on autopilot.

  • In your tone
  • In seconds
  • Approval or autopilot
9:41

Critical first

Keeps crashing

⚠︎ Crash
MarkusW

Since the last update the app crashes on launch. I can’t get to my data anymore. Really frustrating!

Sync is slow

🐞 Bug
TomB

The sync keeps hanging ever since the update.

Prioritization

Critical reviews first

replient.ai detects the sentiment of every review and tags it automatically (crash, bug, feature request …). 1- and 2-star reviews after an update rise to the top – with a ready-made, de-escalating suggestion for your approval.

  • Tagged by sentiment
  • 1-star first
  • De-escalating reply

Every channel, one inbox + AI analytics

Every channel, one inbox

App Store, Play Store, Google Reviews and every social channel – all in one place. The AI analytics show you sentiment, topics and what your users care about at a glance. GDPR-compliant, EU hosting.

  • Every channel
  • AI analytics
  • GDPR & EU hosting

More than a template

Replies that fit the review – not canned

Every reply is built from the actual review – its sentiment, context and language – rather than from a boilerplate snippet. That’s how you protect your rating and win disappointed users back.

Sentiment-aware tone: warm for praise, de-escalating for 1-star criticism after an update

Replies in any language – every review is automatically answered in the language it was written in

Learns from your past developer responses and nails your voice a little better with every approval

One inbox for every channel: App Store, Play Store, Google Reviews & social

Approval or autopilot – you keep full control over what gets posted at all times

Automations with a safety net

Your rules – replient.ai handles the rest

Automations are simple if-then rules. For each star level you decide what happens: reply automatically, get notified or mark as done. Everything else waits in your inbox with a ready-made suggestion for your approval.

Approval instead of autopilot? Anything you don’t automate stays in your inbox with a ready-made AI suggestion – you approve it with a click.

Your rules100+ ready-made workflows
When5-star review
Thenreply automaticallyAutopilot
When1–2 stars after an update
Thennotify the team, keep in inboxApproval
WhenAlready answered
Thenmark as doneTidied up

Here’s how it looks in replient.ai

How you respond to App Store reviews in replient.ai

One inbox for all your app reviews. Click a review, pick from 3 developer responses in your brand voice and send it with a single click.

InboxApp StoreApp Store
Click a review – replient shows you 3 developer responses in your brand voice.

Everything you need for effortless app review management

Every channel in one inbox

Reply to App Store reviews alongside Google Play, Google Reviews and comments on Instagram, Facebook, TikTok, YouTube & LinkedIn – in one dashboard.

Boost your rating

Replying to every review builds trust and shows an active developer team – so you win disappointed users back and protect your app rating.

1-click replies

AI-generated, on-brand developer responses to every review – praise, bug reports, feature requests – ready to post with a single click.

Custom automations

Choose from 100+ workflows: reply to 5-star reviews automatically, get notified on 1-star reviews after an update and check off handled reviews on their own.

Learns from your replies

replient.ai learns your brand voice from your past developer responses and pulls current info from your website – so every reply is precise, up to date and on brand.

Website learning: saved info and content

Sentiment & tagging analysis

replient.ai detects the sentiment of every review and tags it automatically (bug, crash, feature request, praise …) – for spot-on replies and real user insights.

Multilingual support

Reach a global audience and answer every review in the language it was written in – automatically, in 180+ languages.

Try it out

Reviews, automations and every channel – in one dashboard

No spreadsheets, no tool switching. See incoming app reviews, AI suggestions, approvals, sentiment analytics and every connected channel in the product you actually use.

Pricing

Every feature from €39 – one plan for all your apps and channels

Connect your iOS app through App Store Connect and reply to up to 1,000 incoming reviews per month on Lite – automatically or with approval. Upgrade only when you need more apps, channels or volume. Every plan: 14 days free, no credit card, cancel anytime.

Lite

Alle Kernfunktionen von replient.ai zum günstigen Einsteiger-Preis nutzen. Automatisiere jetzt das Kommentar-Management für deine Marke!

39€−10% Discount
39€/ Monat exkl. UST
Kostenlos starten

Limits

  • 1.000 Kommentare / MonatEin Kommentar zählt zum Limit, sobald die AI ihn verarbeitet (Sentiment, Tags oder Antwort). Bei DMs zählt jede Nachricht, für die ein AI-Vorschlag generiert wird.
  • 1 MarkeEine Marke umfasst je 1× Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews und Google Reviews. Bei Google Reviews kannst du beliebig viele Standorte derselben Marke zuordnen. Diese saubere Trennung stellt sicher, dass die AI keine Learnings zwischen Brands vermischt, die nichts miteinander zu tun haben.

Features

  • Website-Learningreplient.ai liest deine Website und lernt eigenständig deinen Tonfall sowie deine Produktinfos.
  • Comment-AutomationsAutomatische Antworten & Workflows auf Basis von Stichwörtern, Stimmung oder Inhalt.
  • Sentiment & LabelsJeder Kommentar wird automatisch in Stimmung und Themen kategorisiert - perfekt zum Filtern.
  • MassenaktionenHunderte Kommentare basierend auf Tags oder Keywords mit einem Klick beantworten, liken oder verbergen.
Plan für Einsteiger
Empfohlen

Pro

Nutze replient.ai für dein etabliertes Business und gib den Response-Zeiten und der Antwortqualität ein Level-Up! Automatisiere jetzt dein Social Media!

129€−10% Discount
129€/ Monat exkl. UST
Kostenlos starten

Limits

  • 4.000 Kommentare / MonatEin Kommentar zählt zum Limit, sobald die AI ihn verarbeitet (Sentiment, Tags oder Antwort). Bei DMs zählt jede Nachricht, für die ein AI-Vorschlag generiert wird.
  • 4MarkenEine Marke umfasst je 1× Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews und Google Reviews. Bei Google Reviews kannst du beliebig viele Standorte derselben Marke zuordnen. Diese saubere Trennung stellt sicher, dass die AI keine Learnings zwischen Brands vermischt, die nichts miteinander zu tun haben.+0€
  • 0Team-MitgliederLade Kollegen ein - jeder mit eigenem Login. Rollen & Berechtigungen pro Marke.+0€
  • 5.000KontaktePro Kontakt speichert replient.ai Tags, Custom Fields, E-Mail-Adressen und den gesamten Interaktionsverlauf. Mit Segmenten kannst du diese Daten gezielt analysieren. Du kannst Kontakte jederzeit unsubscriben.+0€

Features

  • Alle Lite-Features
  • DMs verwaltenEmpfange & beantworte Direktnachrichten von Facebook & Instagram direkt in replient.ai - mit AI-Vorschlägen in einer Ansicht.
  • DM-AutomationsVisueller Flow-Builder für automatische DM-Antworten und Lead-Capture.
  • Custom InstructionsGib replient.ai eigene Regeln, Tonalitäts-Vorgaben und FAQs mit deinen eigenen Worten.
  • Custom TagsDefiniere eigene Kategorien (z. B. „Lead", „Beschwerde") zum besseren Sortieren.
Plan für etablierte Brands

Enterprise

Du hast hunderte Kommentare oder verwaltest mehrere Brands? Dann ist der Enterprise Plan perfekt für dich!

249€−10% Discount
249€/ Monat exkl. UST
Kostenlos starten

Limits

  • 10.000 Kommentare / MonatEin Kommentar zählt zum Limit, sobald die AI ihn verarbeitet (Sentiment, Tags oder Antwort). Bei DMs zählt jede Nachricht, für die ein AI-Vorschlag generiert wird. Brauchst du mehr Volumen? Buche eine Demo oder sprich uns im Live-Chat an - wir finden gemeinsam das passende Setup.
  • 10MarkenEine Marke umfasst je 1× Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews und Google Reviews. Bei Google Reviews kannst du beliebig viele Standorte derselben Marke zuordnen. Diese saubere Trennung stellt sicher, dass die AI keine Learnings zwischen Brands vermischt, die nichts miteinander zu tun haben.+0€
  • 4Team-MitgliederLade Kollegen ein - jeder mit eigenem Login. Rollen & Berechtigungen pro Marke.+0€
  • 10.000KontaktePro Kontakt speichert replient.ai Tags, Custom Fields, E-Mail-Adressen und den gesamten Interaktionsverlauf. Mit Segmenten kannst du diese Daten gezielt analysieren. Du kannst Kontakte jederzeit unsubscriben.+0€

Features

  • Alle Pro-Features
  • Rollen & RechteGranulare Berechtigungen pro Marke (Admin, Editor, Viewer).
  • Priority SupportSchnellste Reaktion auf E-Mail & Chat - meist unter 4 Stunden an Werktagen, mit garantiertem SLA.
Plan für Agenturen

Was ist eine „Marke"?

Eine Marke umfasst je 1× Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews und Google Reviews. Bei Google Reviews kannst du beliebig viele Standorte derselben Marke zuordnen. Diese saubere Trennung stellt sicher, dass die AI keine Learnings zwischen Brands vermischt, die nichts miteinander zu tun haben. Pro Marke werden Knowledge-Base, Tonalität, Automationen und Statistiken separat verwaltet.

Plan-Vergleich anzeigen
Funktioniert mit deinen Plattformen
InstagramFacebookTikTokYouTubeLinkedInGoogle ReviewsApp Store ReviewsGoogle Play Reviews

Security & trust

Secure, official and under your control

App Store

Official App Store Connect API

replient.ai connects exclusively through the official App Store Connect API. No scraping, no shared passwords – fully within Apple’s guidelines.

GDPR-compliant

EU data processing, hosting in Europe. Your review and user data stays protected and never trains public models.

You set the rules

Nothing gets posted that you haven’t allowed. Switch any star level from auto-reply to approval at any time.

4.9 / 5 · OMR Reviews · 500+ brands
„Using replient.ai for our reviews and comments was the best decision. We now save 0.5 of a support employee.“
Johannes Kliesch

Johannes Kliesch

CEO & Founder, SNOCKS

Everything you need to know

Got questions? We’re happy to help.

Contact us

Yes. replient.ai connects to your iOS app through the official App Store Connect API and posts developer responses automatically based on rules you set – for example, reply to all 5-star reviews automatically and keep critical 1–2-star reviews in your inbox with a ready-made AI suggestion for your approval.

For a negative review (1–2 stars, often after an update) a calm, factual reply works best: thank the user for the feedback, take the criticism seriously, show a solution and offer to sort out the issue via support. replient.ai drafts exactly that kind of de-escalating, solution-oriented reply in your brand voice – you approve it with a click. That turns a bad review into a chance to win the user back and protect your rating.

Yes. replient.ai uses only the official App Store Connect API – no scraping, no shared passwords. Your data is processed in a GDPR-compliant way and hosted in Europe. You keep full control over what gets posted automatically and what needs approval first.

No. replient.ai is trained on your past developer responses and your brand voice, addresses the reviewer by name and uses different wording every time. Users see real, personalized replies instead of copy-paste boilerplate.

Yes. replient.ai brings every channel into one inbox: the Apple App Store, Google Play Store, Google Reviews as well as comments on Instagram, Facebook, TikTok, YouTube and LinkedIn. You manage all your reviews and comments centrally, without constantly switching tools.

Around 80%. Instead of reading and writing out every review one by one, replient.ai delivers a ready-made reply suggestion for every app review. Automated reviews are answered without you at all, and the rest waits with a ready-made suggestion for your approval – around the clock.

Yes, completely. You decide per star level whether replient.ai replies automatically (autopilot) or whether the review stays in your inbox with a ready-made suggestion for approval. You can switch any rule from auto-reply to approval at any time.

A few minutes. Connect your app through App Store Connect and authorize access – your existing reviews are imported automatically. replient.ai starts learning your brand voice from your past replies right away.

App Store review management with AI – reply faster, rate higher

App Store review management with AI – reply faster, rate higher

Responding to your App Store reviews builds trust, shows other users an active developer team and can win disappointed customers back before they churn. But writing professional developer responses to every positive and negative review – on top of that, in several languages – costs hours every week. That’s exactly where replient.ai comes in: the AI helps you reply to app reviews reliably and in your brand voice, so app store review management no longer eats your week.

replient.ai connects to your iOS app through the official App Store Connect API, imports your iOS app reviews and learns your brand voice from your past replies. Every new review is tagged by sentiment and comes with a ready-made suggestion. Through simple if-then rules you decide what runs automatically: reply to 5-star reviews automatically, get notified on 1-star reviews after an update and keep them in your inbox for approval, or check off handled reviews automatically. That’s how ios app review management stays under control without losing the overview.

Whether you want to respond to individual reviews or automate your entire app communication – replient.ai brings the Apple App Store, Google Play, Google Reviews and every social channel into one inbox for complete app rating management. Approval or autopilot, around the clock, GDPR-compliant and with EU hosting. Around 80% less effort for your review management. Start free for 14 days, no credit card.

Never leave an App Store review unanswered again.

14 days free. No credit card. Set up through App Store Connect in minutes.

14 days free · official App Store Connect API · cancel anytime