Das Kommentarmanagement-Tool,
das andere lieben

„Huge Time Saver for Customer Support“

What do you like best?

The simple and intuitive user interface, having all comments in one place—I can work in an organized and structured way, always keeping an overview without feeling overwhelmed, like in the Meta Business Suite.

What problems does this product solve for you?

I use replient.ai for customer support. I’ve been in this role for three years, and sometimes, creativity and the energy to respond politely and cheerfully to customer comments just run out. With replient.ai, I can choose from three suggested responses, which are always friendly 🙂 A clear advantage: consistently polite and appropriate replies!

„The tool has greatly simplified the management of comments on our social media accounts“

What do you like best?

Replient has saved us an incredible amount of time! We used to manually go through every comment on Facebook, Instagram, and TikTok—now we receive instant, relevant response suggestions and can reply with just one click. A particularly helpful feature is the AI’s ability to differentiate between serious inquiries and general feedback, allowing us to focus on potential customers.

The automation features are also extremely practical: standard questions about prices, viewings, or availability are immediately recognized and answered. At the same time, we retain full control and can customize responses as needed.

Another major advantage is the centralized dashboard. We no longer have to switch between different platforms—it keeps everything in one place, including comment history and key interactions. This not only saves time but also ensures a consistent and professional communication style with our community.

What problems does this product solve for you?

Replient saves us an enormous amount of time by consolidating all social media comments in one place. The AI instantly provides relevant response suggestions that we can send with a single click. Thanks to automation, standard questions are handled almost automatically, while we maintain oversight of important customer inquiries. This enables fast, consistent, and professional communication—without constantly switching between platforms.

best community management tool so far. It’s amazing how intuitive replient.ai is. Thanks to replient, no more work an weekends ! 🙂

„Finally, someone has solved this problem…“

What do you like best?

Really well thought out! The AI-generated responses to comments are nearly perfect. Easy integration and highly reliable. The support is also unbeatable!

What problems does this product solve for you?

Automatically removing ROAS-killing comments.

With replient in place we have a strong tool in hand that helps us manage our social media ads comments in no time. It runs in the background 24/7 and hides spam comments and protects our community. Also it helps out customers instantly if they have questions about our services, which boosts our ROI on social media. Together with a platform to handle all social media comments in one place it is our go-to tool for social community management

„Helps tremendously with community management“

What do you like best?

What I personally like the most are the automations you can set up. We run Meta and LinkedIn ads for our online courses and receive a lot of comments. We have automations in place to automatically hide nonsense comments, while comments containing questions are still manually reviewed before posting. However, nearly every AI-generated suggestion is 100% accurate.

What problems does this product solve for you?

• Automatically hides meaningless/negative comments
• Saves time when responding to comments
• Manages all comments in one dashboard