replient.ai
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Pricing

Every plan includes monthly credits and all channels. Comment-to-DM campaigns cost just 0.1 credit per comment, and the DMs are free.

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Lite

To get started: AI comment management for one brand.

€39−8%
€39/ month

billed monthly · excl. VAT

Start free trial

Limits

  • 1,000 credits / monthA comment costs 0.1 credit, or 1 credit with an AI reply draft. An AI reply to a DM costs 1 credit. Automation steps without AI are free. Plan credits renew every month.
  • 1 brandA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store, Google Play and Google Reviews. Each extra brand costs €15 per month (from Pro).

Features

  • AI training on your websitereplient.ai reads your website and learns your tone and product info, no manual training needed.
  • Comment automationsAutomatic replies and workflows for comments, triggered by keywords, sentiment or content.
  • Sentiment & tagsEvery comment is automatically sorted by sentiment (positive, neutral, negative) and topics such as "Question" or "Complaint".
  • Bulk actionsReply to, like or hide hundreds of comments by tag or keyword in one click.
Plan for beginners

Business

For teams and agencies with several brands.

€249−10%
€249/ month

billed monthly · excl. VAT

Start free trial

Limits

  • 10,000credits / monthA comment costs 0.1 credit, or 1 credit with an AI reply draft. An AI reply to a DM costs 1 credit. Automation steps without AI are free. Plan credits renew every month.
  • 10BrandsA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store, Google Play and Google Reviews. Each extra brand costs €15 per month (from Pro).+€0
  • 4Team seatsTeam members with their own login. On Pro you add seats as needed, Business includes 4. Each extra seat costs €15 per month.+€0
  • Unlimited contactsEveryone who comments or writes becomes a contact with their history, tags and notes. There is no contact limit.

Features

  • Everything in Pro, plus:
  • Handling-time analyticsSee how long your team takes to answer, per agent, channel and brand.
  • Post content analysisThe AI reads the post a comment sits under, so the reply matches the topic. Optional, 2 credits per post.
  • Remove link brandingShortened links in replies run over your own domain instead of the replient.ai branding.
  • Priority supportYour tickets are answered first, with a guaranteed first response.
Plan for teams & agencies

Enterprise

For high volumes, custom models and contractual commitments.

Credits as needed, also above 50,000 · Brands and team seats as needed · Unlimited contacts

  • Dedicated account manager
  • Onboarding & live setup callsWe set up your comment and DM flows with you and train your team.
  • Custom AI models & prompts
  • Payment by invoice
  • Single sign-on (SSO)
  • Security review & custom DPA
On request

Custom offer

Book a call

What is a "brand"?

A brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store Reviews, Google Play Reviews and Google Reviews. For Google Reviews, you can assign any number of locations of the same brand. Knowledge base, tone, automations and statistics are managed separately per brand, so the AI never mixes learnings between brands.

Show plan comparison
Works with your platforms
InstagramFacebookTikTokYouTubeLinkedInGoogle ReviewsApp Store ReviewsGoogle Play Reviews
Credits

How credits work

Every plan includes credits per month. They are only used for four things, everything else is free.

What costs what?

credits
  • Process a commentsentiment & tags, for every comment0.1
  • AI reply draftadded when a comment reaches your inbox unanswered+0.9
  • AI reply to a DMper generated reply1
  • Post content analysisoptional, per post, Business & Enterprise only2

Free: automation steps without AI, sent DMs, manual actions, and liking, hiding or deleting.

Example: comment-to-DM

400 credits

for 4,000 comments that trigger a comment-to-DM campaign (0.1 credit each).

Before: 4,000 comments from your monthly volume

  • The DMs sent are free
  • No contact limit

Applies to flows without AI steps.

What do 4,000 credits (Pro) cover?

  • 40,000comments your automations handle completely
  • ≈ 14,000comments if automations handle 80% and 20% get an AI draft
  • 4,000comments or DMs answered by the AI

More credits & extras

Credit packs (one-time)

  • 1,000 credits€29
  • 5,000 credits€119
  • 20,000 credits€399

Valid for 12 months, used after your plan credits. Or simply pick a higher tier on Pro or Business.

  • Extra brandfrom Pro€15 / month
  • Extra team seatfrom Pro€15 / month

Find the right plan for you

All plans and features compared.

Billing
Lite€39€39/moStart free trial
Pro€129from€129/moStart free trial
Business€249from€249/moStart free trial
EnterpriseOn requestBook a call
Volume
Credits / monthA comment costs 0.1 credit, or 1 credit with an AI reply draft. An AI reply to a DM costs 1 credit. Choose your tier on Pro and Business; beyond that, there is Enterprise.
1,000
4,000–16,000
10,000–50,000
custom
BrandsA brand includes one each of Instagram, Facebook, TikTok, YouTube, LinkedIn, App Store, Google Play and Google Reviews. Each extra brand costs €15 per month (from Pro).
1
4+€15/brand
10+€15/brand
custom
Team seatsTeam members with their own login. Each extra seat costs €15 per month.
add-on+€15/seat
4+€15/seat
custom
Contacts (CRM)Everyone who comments or writes becomes a contact with their history, tags and notes. No contact limit.
unlimited
unlimited
unlimited
Top up with credit packs1,000 credits for €29, 5,000 for €119, 20,000 for €399. One-time, valid for 12 months.
custom
Channels
Available channelsEvery plan includes all channels. How many profiles you connect depends on your number of brands.
All channels · 1 brand
All · 4 brands
All · 10 brands
All · custom
AI & automation
AI training on your websitereplient.ai reads your website and learns your tone and product info, no manual training needed.
Comment automationsAutomatic replies and workflows for comments, triggered by keywords, sentiment or content.
DM automationsVisual flow builder for automatic DM replies, comment-to-DM and lead capture. Steps without AI cost no credits.
Sentiment & tagsEvery comment is automatically sorted by sentiment (positive, neutral, negative) and topics such as "Question" or "Complaint".
Custom instructionsYour own rules, tone and FAQs on top of the brand training, so replies sound the way you want them to.
Custom tagsCreate your own tags such as "Lead" or "Application" and filter the inbox by them.
Bulk actionsReply to, like or hide hundreds of comments by tag or keyword in one click.
Post content analysisThe AI reads the post a comment sits under, so the reply matches the topic. Optional, 2 credits per post.
Custom AI models & prompts
Inbox & collaboration
Comments inbox
DM inboxRead and answer Instagram and Facebook direct messages in one inbox, with AI suggestions.
Multiple brands in one dashboardManage several brands from one interface, ideal for agencies. Lite includes 1 brand.
Macros & reply templatesFixed text snippets you insert with one click.
Team roles & permissionsGive each team member a role and decide per brand what they may see and do. Available from Pro once you add team seats; Business includes 4 seats.
with extra seats
Activity logTraceable history of all actions per comment and DM. On Lite without DM history, as DMs are not included.
Analytics & reports
Dashboard with live stats
Sentiment reportsSentiment trends over time, per brand and channel.
Handling-time analyticsSee how long your team takes to answer, per agent, channel and brand.
Mobile app
replient.ai app (iOS & Android)
Reply on the go
Branding
Remove link brandingShortened links in replies run over your own domain instead of the replient.ai branding.
Security & GDPR
EU hosting
GDPR-compliant
Data processing agreement (DPA)Standard agreement for processing personal data under Art. 28 GDPR.
Single sign-on (SSO)
Security review & custom DPA
Custom data retention
Support & service
Email & live chat
Knowledge base
Priority supportYour tickets are answered first, with a guaranteed first response.
Onboarding & live setup callsWe set up your comment and DM flows with you and train your team.
Dedicated account manager
Payment by invoice

Used by leading brands

Snocks
fonio.ai
HOLY
Fairment
Liebscher & Bracht
Zahnheld
Ecom House
OCEANSAPART
Dirk Kreuter
Health Routine
everydays
DJ Ötzi
OMR Reviews

4.9 (34 reviews)

Product Hunt

5.0 (5 reviews)

G2

4.9 (14 reviews)

FAQ.

Do you have any questions? We're here to help.

Contact us

Credits are the unit replient.ai bills in. Every processed comment costs 0.1 credit for sentiment and tags. If the AI drafts a reply, 0.9 is added, so a comment with an AI reply costs 1 credit. An AI reply to a DM costs 1 credit, the optional post content analysis (Business) 2 credits per post. Automation steps without AI, sent DMs and manual actions are free.

Processing pauses: automations and AI replies stop, but comments and messages keep arriving and the app stays usable. It continues with the next month or with a credit pack. You get an email at 80, 90 and 100% usage. Extra costs only arise if you switch on auto-recharge yourself.

Plan credits apply to the current month and do not roll over, not even on a yearly plan. Credit packs stay valid for 12 months from purchase: they are used after your plan credits and carry over into the following months.

Yes. You get 14 days with the Pro features, 4,000 credits and one brand, no credit card needed. Afterwards you choose a plan and keep your data. There is no free-forever plan.

Right in your account. More credits or a higher plan take effect immediately, a move down at the end of your billing period. You can switch from monthly to yearly billing yourself and save up to 10% (8% on Lite); the credits are still granted every month. To switch from yearly to monthly, contact our support.

Your price stays the same and so does the number: 4,000 comments per month, for example, become 4,000 credits. A comment costs at most 1 credit, and comments your automations handle only 0.1. So for comments, your volume goes at least as far as before. You keep your current price as long as you don't change your plan or credit tier.

You pay by credit card. On the Enterprise plan, payment by invoice is also possible. All prices are net, plus VAT.

Anytime in your account, with no notice period. The cancellation takes effect at the end of your current billing period, so at the end of the year on a yearly plan. Until then you keep all features; afterwards your account is paused and no further charges apply. You can reactivate your plan at any time.

Yes. Book a free slot on our demo page or write to us in the live chat. We will show you replient.ai live on your own channels.

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Try replient.ai free for 14 days with the Pro features and 4,000 credits.

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